What makes it different
- It cannot send
- Answers trace back to a source
- It works in the mailbox
Customer Email Replies
An ai email assistant that drafts, while a person sends
An enquiry arrives. A draft reply is waiting in the mailbox, written from your own pricing, documents and customer records. Somebody reads it, edits what they want, and sends. The agent has no ability to send anything itself.
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How it works
- The enquiry is read
- The answer is found in your own material
- A draft is written in your voice
- A person checks and sends
- What cannot be answered is flagged
What you get
- Faster replies without a new inbox to learn
- Consistent answers, including from staff in their first week
- Fewer quotes sent from stale prices
- A record of what was asked and answered
What it connects to: Microsoft 365 and Outlook, Gmail, SharePoint, Google Drive, and your customer or booking system.
Is this the right fit for your firm?
Can it send by mistake?
No. It holds no send permission.
Where do the answers come from?
Your own documents and records, cited back to the source.
What if it does not know?
It says so and flags the enquiry for a person.
Is there a new tool to learn?
No. The drafts appear in the mailbox everyone already uses.
Start with the task your team repeats every week
Bring it to a free one-hour Claude 101, on Claude, the AI assistant made by Anthropic, and see what can be set up to take it off their desk.
Book a free Claude 101