What makes it different
- Documents never leave your tenant
- It reads the awkward files
- It knows which version is current
Company Knowledge Base
An ai knowledge base built on the files you already have
Ask a question, get the answer from your own documents. Pricing, inventory, policies and past quotes usually sit in a folder somebody has to know their way around.
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How it works
- Your files stay where they are
- Everything is indexed
- Answers cite the document they came from
- Superseded files are marked
- What it cannot answer, it says so
What you get
- One answer, from the current file
- New staff who find things without asking somebody
- Fewer quotes sent from an out of date price list
- No migration project, which is the reason most knowledge base ai work stalls
What it connects to: SharePoint, Google Drive, Dropbox, and whichever system holds customer records. It can also sit behind an ai chatbot with knowledge base access for staff to query directly.
Is this the right fit for your firm?
Do our files move?
No. They stay where they are and are read in place.
Does anything leave our systems?
For the events build, nothing does, and we proved it rather than asserting it.
Is this the best knowledge base software for us?
If your documents are already written and scattered, yes. If you want a published help center for customers, a traditional product suits better.
What file types work?
PDFs, Word, Excel, PowerPoint, CSV files and scans.
Start with the task your team repeats every week
Bring it to a free one-hour Claude 101, on Claude, the AI assistant made by Anthropic, and see what can be set up to take it off their desk.
Book a free Claude 101